We would like to express our most sincere gratitude to yourself and your team of professional trades people, in helping us with the renovation of our first home together. We are absolutely over the moon with our new home and we are now working hard in the garden to make it look as equally as nice.
We are expecting our first child in May and having this beautiful new home to begin raising our family in will be a dream come true for us both. Many thanks again, to yourself and to all the team that made this happen.
We are writing to personally thank you and your chosen team of professional tradesman very much for the outstanding work you have all done in completing the extension to our home. From the very first contact we had with you, for the initial enquiry and quote for the job, through to the contact we had prior to the commencement of the project and until the completion date of our extension. The level of service and communication we received was nothing short of exceptional. Your professionalism, attention to detail and construction supervision on our project was greatly appreciated, nothing was too much trouble.
You returned all of our telephone calls and notified us every time there were any delays, for whatever reason. We truly believe that the exceptional quality of our completed extension is mostly due to the lengths that you obviously go to in completing your projects and the standard of work that you expects from your sub contractors. So thank you for helping us turn our thoughts and ideas for our home into a reality and making the construction process as stress free as possible.
We just wanted to say a very big thank you for everything you have done to help us make the dream of building our own home a reality. We are thrilled with the way it has all turned out. It was so fabulous to know we could ring or email you and know it would all be dealt with professionally and promptly.
We never felt embarrassed to ask even the most trivial questions and this was terrific being our first time building a home and having to learn so much as we went along! Thanks again for all your help and professionalism , we really appreciated it.
We would like to take this opportunity to express our appreciation and gratitude for the high standard of customer service we received from KEYSELL BUILDERS, particularly in recent months. We have had a long and happy association with your company, building the original home and the subsequent extension a few years later. We are delighted with the quality of our home and have only had to address a few minor maintenance issues in the past eight years. Any concerns or requests were attended to immediately and professionally without hesitation and we were extremely satisfied with the work carried out. This has been reassuring to say the least, especially when you hear of so much negativity within the building industry; we can proudly boast that we must be dealing with the best. Our thanks to you and your team of professional sub contractors, the carpentry work is excellent. It is great to see people enjoying what they do and just simply “get on with it”.
We wish you continued success in the future.
We just wanted to take the time to thank you, we found you to be fantastic to work with and you offered many suggestions along the way which enhanced our original plans and made for a more functional design. We would not hesitate in recommending KEYSELL BUILDERS. The Use of High Quality Materials, the Use of Long Term Trusted Subcontractors and Suppliers, the Team Providing Ongoing Communication and Consultation throughout the Project. All of the tradesman were a joy to work with, considerate, polite, accountable, using impressive communication and time management skills as well as demonstrating a very high quality of expertise and knowledge. We can honestly say that it was one of the most positive, special and exciting experiences we have had as a family! We could not imagine designing and building our family home with anyone else! There weren't too many builders that catered for difficult sites as well as a custom design. We came across Keysell Builders and were most impressed with the attention to detail that was taken from commencement to completeion the project. It was very refreshing to deal with a company that actually listened and was able to come up with ideas to assist the design process, that actually suited our specific requirements perfectly and with exceptional craftsmanship. This is the third new home we have had built and we can honestly say that the quality of the home built by Keysell Builders surpasses all the others, in fact we would set the quality of their work as a benchmark for all other builders. The team at Keysell Builders was able to come up with unique solutions to the many challenges thrown up by the existing building, without ever losing sight of their goal of keeping us both informed and satisfied with changes along the way. We can confidently say that our experience with Keysell Builders surpassed all our expectations by providing the best service, advice, patience and quality renovation.
We have recently moved into our new home and wanted to write to you to express our delight in the quality of our home and to congratulate you and the wonderful team of trades people who made it all possible. This is the second home we have had renovated and we must say that the professionalism shown by you made it a very pleasant experience with none of the horror stories usually associated with building! We have been very impressed with everyone we have dealt with at Keysell Builders, we would like to particularly thank several members of the team for their tireless efforts in ensuring the building process went as smoothly as it possibly could.
John - for his patience, never being too busy to assist with any queries and worries. We felt very much that he was a friend rather than a person who was a tradesman working on our house, as he took an active interest in how everything progressed and shared in our delight as things were completed.
Dannielle - for her efficiency in getting back to us to clear up any lingering queries or concerns. For her calmness and reassurance when changes needed to be made.
Jeff - you really did a phenomenal job on the house and everyone who visits comments on the quality of the work. You were able to make practical suggestions that worked when we didn’t know the answer to a particular problem. It would be difficult to adequately express in words how much we appreciated everything you did to ensure that our dream home turned out the way we had envisaged it. No matter the time of the day or how many times we had spoken to you about what now seem like trivial matters, you always showed extreme professionalism. You were able to solve any dilemma quickly and with a minimum of fuss. Without your organisation skills we wouldn’t have been able to move into our home as quickly as we did. Once again we want to say that we can’t thank you enough for all the efforts you and the team made to ensure our house has know been restored to our dream home. Kind Regards,